IT Coordinator

Ipsen Pharma Algerie Bir Mourad Rais, Alger, Algérie
  • Secteur d'activité Services
  • Date d'expiration 27 Septembre
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Formation Professionnelle

Présentation de l’entreprise: 

Ipsen Pharma Algérie SPA

Groupe Biopharmaceutique Mondial de Spécialité.

Missions du poste :

Operational :

  • Hardware,Software and configuration including asset management.
  • Hands and feet support -Special devices
  • Infrastructure on-site support and interventions
  • Offsite Backup
  • Maintenance Activity
  • Identify and suggest possible improvements on procedures

Soft Skills :

  • Excellent interpersonal and communication skills (both written and verbal),
  • Comfortable working both autonomously or as part of a team.
  • Ability to work under pressure
  • Negotiation skills
  • Be able to provide VIP support and appreciate the difference between standard user and heightened IT Support.


Technical Skills: IT and Quality Systems:

  • Provide technical hardware, software and coding expertise
  • Ensure robust obsolescence strategy in place for site Laboratory / Production IT systems.
  • Manage industrial IT projects
  • Generate standard specification for Laboratory / Production IT systems.
  • Document and investigate adverse events in accordance with site Unplanned Event procedures.
  • Computerised System Life Cycle 
  • Generate disaster recovery plans / procedure for site Computerised Systems.
  • To support Computer Systems Validation,the review of Computerised System maintenance and the continuous improvement of the Computerised System Life Cycle.
  • Create, maintain, and execute Computerised System maintenance procedures for equipment / computerised systems.
  • Develop training methods / plans to be used to train members of the Engineering team and across functions: Maintenance / Operations.
  • Provide computerised system configuration appropriate, security,user access management and system backup configuration 

Profil recherché

  • least 5 years of experience in an IT Support
  • Proven experience as a help desk technician or other customer support role
  •  Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and resolve basic technical issues
  •  Proficiency in English
  • Excellent com At munication skills

Aptitudes professionnelles:

  • Experience with Microsoft Windows and Office suite, Active Directory (AD), MDM, AV.
  • Good understanding of Network, Security, Telecom Technologies.
  • Technical Knowledge of Microsoft Desktop and Server Operating Systems, databases and virtualisation technologies
  • Excellent Technical, analytical and organisational skills.
  • Knowledge of Quality Management and Document Management Systems

IT Coordinator

Ipsen Pharma Algerie Bir Mourad Rais, Alger, Algérie

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