Training Manager

Dahli Alger Centre, Alger, Algérie| Alger, Algérie
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  • Secteur d'activité Services
  • Date d'expiration 24 Août 2018
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Responsable d'équipe| Manager / Responsable département| Confirmé / Expérimenté
  • Type de contrat CDI


  • Ensure the planning, implementation of training strategy, monitoring and all activities of the Training Department as well as good communication between senior management and all employees in compliance with standards. Responsible for drawing an overall or individualized training and development plan for each department of the hotel. Develop and conduct training programs in alignment with departmental and organizational goals.

Essentials Functions: Position Responsibility:

  • Support departments in developing cutting edge functional excellence and in developing leadership capabilities.
  • Provide key input of Training aspects for all activities and plans of the hotel.
  • Support individual and team development, career development, and training and experience-based learning.
  • Induct, coach, and mentor new Team Members
  • Interact with hotel leaders responsible for people development on a daily basis to provide support to operational departments.
  • Partner with department to deliver training programs and other organizational and leadership development interventions.
  • Monitor and conduct learning and development reviews with each department.
  • Prepare the annual training plan overview for all the departments and ensure that investment is budgeted.
  • Repair annual training plans and training calendars for the hotel.
  • Organize social activities to raise employee morale
  • Maintain and organize training library by receiving and labelling manuals, books and videos, logging and accounting for outgoing and incoming training supplies, analysing logs and training calendars to determine frequency of use,recommending modifications, additions and/or replacements of training library materials and processing approved orders following established procedures.
  • Determine training needs of each department and individual.
  • Prepare the hotel training plan.
  • Establish a training budget and respect it.
  • Purchase various training materials and materials, taking care to maintain the training room.
  • Schedule courses (dates, participants etc. ...).
  • Conduct selection interviews.
  • Maintain the personnel files, the training part, and assist the Heads of Departments in developing the training plan.
  • Assist new recruits, give them a meeting orientation and ensure follow-up of the orientation program.
  • Maintain good relations with national training institutions (Schools, Centers, etc ...)
  • Assist in the development of operation manuals.
  • Establish and control the budget of the department.
  • Send to the General Management any material likely to help in the training.
  • Ensure that a minimum quota of departmental training is in place in each department
  • Ensure that training courses on health, safety, fire prevention and foreign languages ??are put in place.
  • Review constantly the progress made in training and reports it to the General Management
  • Demonstrate social creativity to raise employee morale.

Staffing Activities:

  • Follow up to ensure that established standards are met.
  • Establish a good interdepartmental or inter-service relationship as well as between department heads and their subordinates.
  • Have a coordinating role between the different departments.
  • Possess positive attitude and act as a role model.
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards.
  • Flexibility to respond to a range of different work situations.
  • Ability to work under pressure and in a busy environment.
  • Ability to work on their own or in teams.
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint etc.
  • Fluency in Arabic, French and English

Role Spécification:

  • Four-year college degree preferably in Pedagogy either Bachelor's degree or Master's Degree education in training field.
  • Well-groomed/ presented
  • Portrays self confidence
  • Well versed spoken and written French and English, assertive communication style
  • Must be full of enthusiasm and ability to energize the team
  • Five years Training management experience required preferably in the hospitality industry and minimum experience of 1 to 2 year in the same position at 4 Star or 5 Star Hotel.
  • Good interpersonal and communication skills
  • Strong Time Management
  • Leadership/ People Management
  • Knowledge of Microsoft applications




Training Manager

Dahli Alger Centre, Alger, Algérie| Alger, Algérie

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