Customer Service Specialist

Syngenta Agro Services Alger, Algérie
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  • Secteur d'activité Services
  • Date d'expiration 26 Janvier
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Licence (LMD), Bac + 3
  • Type de contrat CDI


  • Drive balanced supply–demand plans and provide visibility to enable business optimized decision making throughout the assigned supply chains
  • Develop and continuously maintain personal planning skills to meet the developing business requirements


  • Create and maintain balanced supply-demand plans for the operational 3 to 36mth horizon, anticipate supply
  • constraints, develop alternative supply options and proactively communicate and collaborate across functions and geographies
  •  Analyze, counsel and proactively communicate through systems and business processes to enable optimized business decisions
  • Manage inventory forecasting and control, capacity headroom, supply status reviews and reporting as well as allocation processes for the supply chains in scope, and closely collaborate with the relevant functions and geographies.
  • Run the ROP process for the assigned supply chains and in line with the global process
  • Develop personal planning skills to drive balanced supply and demand plans, create visibility and turn market indicators into insights and planning scenarios enabling business optimized decision making throughout the supply chains assigned
  • Ensure that all planning processes throughout the integrated supply chain operate against MRPII philosophies and principles, e.g., ensure validity of any planning relevant master data at all times 

Experience :

  • Experience in logistic, supply chain and client/customer management
  • Excellent IT skills: SAP and Excel
  • Critical knowledge and education required for the job
  • Bachelor's degree in Commerce of Business Management
  • Fluent in Arabic and French + excellent level of English

Customer Service Specialist

Syngenta Agro Services Alger, Algérie

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