Junior IT Helpdesk

Importante entreprise Alger, Algérie
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  • Secteur d'activité Distribution, Commerce
  • Date d'expiration 05 Janvier
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Débutant / Junior
  • Niveau d'étude (diplome) TS Bac +2
  • Type de contrat CDI

Role Purpose :
- The Junior IT Field Support Specialist is responsible for installing , maintaining and providing technical support to corporate users .

Key Responsibilities :
- Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises
- Install and configure specified software packages such as operating systems, business applications andother office tools
- Initiate systems and network troubleshooting and monitoring, and replace defective components as needed
- Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues
- Place support calls to network solution providers and other IT support companies as requested by thehierarchy
- Communicate with suppliers as requested in order to get the necessary support regarding Brand Communication interface and files
- Assist the IT team in the pre-opening phase of new stores

Qualifications :
- Bachelor's Degree or Technical Degree in computer science
- 1-2 years of experience in a similar role
- Fluency in English

Junior IT Helpdesk

Importante entreprise Alger, Algérie

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