Service Engineer

Vous ne pouvez pas postuler à une offre expirée
  • Nom de l'entrprise Opencode Systems LTD
  • Secteur d'activité Informatique, Télécom, Internet
  • Lieu de travail Alger, Algérie
  • Date d'expiration 06 Novembre
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 2, Ingéniorat, Bac + 5
Opencode Systems LTD

  • Opencode Systems LTD
  • Alger, Algérie
Voir toutes les offres de l'entreprise

Opencode Systems is a telecommunications solution provider, dedicated to open systems for the mobile network. Opencode makes network technology that is invisible to consumers but underlies many of the mobile services they use.  Opencode SS7 and SIGTRAN network centered solutions are deployed by global operators such as Vodafone, Orascom Telecom, Telenor, Wataniya Telecom, Tecom, Cosmote and others. Our flagship product Opencode USSD Center is the operators’ #1 choice for open USSD platform worldwide.

Opencode Systems provides infrastructure solutions to mobile operators worldwide. Our solutions are leading edge core network technologies implemented in 2.5G and 3G networks.

Opencode Systems is a telecommunications solution provider, dedicated to open systems for the mobile network. Opencode makes network technology that is invisible to consumers but underlies many of the mobile services they use.  Opencode SS7 and SIGTRAN network centered solutions are deployed by global operators such as Vodafone, Orascom Telecom, Telenor, Wataniya Telecom, Tecom, Cosmote and others. Our flagship product Opencode USSD Center is the operators’ #1 choice for open USSD platform worldwide.

The company is interested in working with highly motivated energetic person for the position of Service Engineer helping mobile operators to launch and maintain new mobile services based on Opencode technology.

Responsibilities:

  • Project Engineering (installation, integration, testing, commissioning, live activation)
  • Account Engineering (live support, helpdesk, change requests, customer technical follow-up)
  • Operational Support (system monitoring, heath-care, preventive maintenance, training)
  • Emergency Support (first level emergency, incident reporting and follow-up)
  • Insure MOP and approval prior to implementation.
  • Insure work delivery on-time
  • Insure up-to-date and high quality documentation
  • Insure company/product documentation benefits from specific documentation and customer experience
  • Work internally with project and product managers and teams
  • Help build, maintain strong customer relationships through kind and professional communication
  • Insure full Customer satisfaction while preserving the Company
  • Identify and escalate sales needs
  • Presales Support (upon availability participate in sales tenders, proposals and meetings)
  • Ability to grow as the team grows

Requirements:

  • • 2+ years of System Administrator experience, Knowledge of Linux/Unix would be an advantage
  • English is a must, second language is an advantage 
  • Excellent customer service skills, both verbal and written; 
  • Ability to lead the job
  • Ability to work in international environment
  • Ability to learn new technology and use it
  • Ability to work with schedules and deadlines
  • Teamwork skills, must be assertive and approachable
  • Specify technology in a way that customers can understand
Vous ne pouvez pas postuler à une offre expirée
  • Nom de l'entrprise Opencode Systems LTD
  • Secteur d'activité Informatique, Télécom, Internet
  • Lieu de travail Alger, Algérie
  • Date d'expiration 06 Novembre
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 2, Ingéniorat, Bac + 5
Opencode Systems LTD

  • Opencode Systems LTD
  • Alger, Algérie
Voir toutes les offres de l'entreprise

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