Office Assistant

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  • Secteur d'activité Services
  • Date d'expiration 26 Décembre 2016
  • Niveau de poste Débutant / Junior| Confirmé / Expérimenté
  • Niveau d'étude (diplome) Licence (LMD), Bac + 3

Multinational Company acting in Medical Equipment is hiring for its Headquarter in Algiers :

Office Assistant (M/W)

*Job Description

  • Provides administrative and clerical support to relieve department managers or staff of administrative details.
  • Performs a variety of customer facing and clerical functions in a field office in support of service or installation activities.

Duties include:

  • Answers common customer inquiries regarding standard Service Contracts, Scheduling, service rates, etc. by phone or by composing and sending own correspondence.
  • Receives, processes, and expedites telephoned inquiries from customers
  • Coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail
  • Researches, compiles and proofs word processing assignments
  • Operates automated office equipment
  • Answers incoming calls and exercises judgment in their further handling
  • Directs customer inquiries on routine matters to appropriate personnel in the field office
  • Types and proofreads letters, quotations, reports, etc.
  • Establishes and maintains accurate records, filing, and follow-up systems in accordance with needs of the office
  • Train new hires on procedures and paperwork.
  • Schedules appointments, meetings, etc., makes travel arrangements.
  • Create & enter new customers, install and upgrades into SAP
  • Process warranty contracts, completed installation documents, scan and post acceptance documents.
  • Inputs and maintains the accuracy of customer related data in SAP. Runs operational performance reports from SAP as required for management review
  • Processes Electronic Field Service Reports (EFSR’s), submitted by Field personnel, in a timely manner insuring accuracy and timely submission.
  • Supports the activities of assigned Field personnel per direction of Field Service Management.
  • Keeps abreast of new prices, products, deliveries, service rates and receives training providing sufficient product knowledge to communicate effectively with customers on most routine matters
  • Performs other related duties as required




Job Requirements

  • High School Degree or equivalent
  • 2 – 3 years of related experience
  • Pack office (Excel, Word, Powerpoint…) mastery
  • Fluent English, spoken and written required
  • Excellent communication, presentation and sense of service required


Business Unit Name : Oncology Systems (ONCG)

Job Type :

  • Full-Time

Job Function :

  • Administration

Location-Country :

  • Algeria

Location-City :

  • Algiers

Office Assistant


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