Senior Telecommunications Services Director

Importante entreprise Alger, Algérie
Postuler
  • Secteur d'activité Informatique, Télécom, Internet
  • Date d'expiration 19 Août
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Confirmé / Expérimenté



Job Summary:

We are now looking for a Senior Services Director in the telecommunications sector.

In this role, you will have full responsibility for managing customer expectations, efficient services delivery and financial performance of your unit.

You will support service sales directly or indirectly via the unit resources you manage, and align your organization to the overall service delivery processes, models, and strategies.

You will have a direct people management role for a medium scale organization, with the purpose to lead their area of responsibility aligned with the instructions, and promote company values, ethics and culture.

Responsibilities:

  • You will ensure service delivery execution
  • Responsible for supporting services sales
  • Maintain a pleasant and productive environment for individuals and own organization
  • Drive performance & competence management
  • Handle dimensioning and staffing needs in accordance with company policy
  • Manage and keep accountability for services financial targets

Requirements and qualifications :

  • Education: M.SC, MBA or equivalent through experience
  • 10 years of experience in Telecom sector in management or customer facing leadership position
  • 5 years financial / people management experience
  • Domain experience in Radio/Microwave/IP welcome
  • Deep understanding of Network rollout, Optimization and Customer Support process, models, and strategy
  • Excellent Social and communication skills
  • Financial acumen and skills
  • Change driver mindset
  • Principled and disciplined


Senior Telecommunications Services Director

Importante entreprise Alger, Algérie
Postuler

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