Anglophone Customer Support
- Lieu de travail El Biar, Alger, Algérie
- Date d'expiration 16 Juillet
- Niveau de poste Confirmé / Expérimenté
- Secteur d'activité Services
- Niveau d'étude (diplome) Master 1, Licence Bac + 4
- Nombre de postes 03
- Type de contrat CDI
ONLY CVS IN ENGLISH ARE ACCEPTED :
We are looking for a CUSTOMER SUPPORT , based in Algiers, to join our client's international team.
What you will do :
- Support Customers by phone, email, and real-time messaging;
- Customer consultation emails in the fields of commerce and financial services;
- Electronic verification of commercial project applications and activation of services;
- Verification and registration of new customers in the system.
What we expect:
- Intrinsic motivation
- Very good computer skills and fast typing (touch typing ~ 230 characters per minute would be an advantage, and determination to learn it would be a necessity);
- Excellent knowledge of Arabic, French and English ( other Languages will be a plus);
- Experience in customer service (an advantage).
Working hours:
- Work on a flexible work schedule (5 days a week, 1 weekend a month, 8 working hours a day);
- Shifts between 7 am to 8 pm and 1 weekend a month from 3:30pm to 12:00am.
- Shift from 3:30pm to 12:00am.
What we offer:
- Individual monthly bonuses depending on work results;
- Conditions for continued growth and professional development
- An experienced and supportive international team.
Qui sommes nous ?
OGSolution est un centre d'appel francophone, implantée à Alger . Avec presque 10 ans d'experience, nous avons reussi à être parmis les leaders du secteur en Algerie, on dédie cette force a l’expérience d’experts métiers, ayant une réelle connaissance des enjeux de la relation client, télévente, prise de rendez-vous ainsi que de la gestion administrative et des métiers de la communication et du web. Nous nous engageons à vous accompagner tout au long du cycle de vie de votre projet.