About Us:

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Role Summary/Purpose:

The Field Service Engineer will be responsible for meeting the daily service repair and maintenance needs of the customer’s equipment and driving customer satisfaction through Service Excellence.

Essential Responsibilities:

• Highly proficient at diagnosing and solving complex networking.
• Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. 
• Advanced knowledge of Server and Desktop computer hardware and operating systems.
• Completing Preventative Maintenance and SW Update.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. 
• Working as a member of the local team to provide efficient service delivery to all accounts within the assigned area.