We are seeking a motivated and experienced IT Support & System Administrator to join our team.

The successful candidate will be responsible for administer company Systems and Network/ Servers and ensures the security of its information system (backup tools, anti-virus, UPS, supervision, disaster recovery plan). He/she draws up the specifications and reports for services enabling supervision of the work carried out by service providers working on   these systems and ensures the technical follow-up.

Roles & Responsibilities :

· Administration of IT infrastructure and application support

· Install, configure, and maintain servers and cisco network equipment.

· Implement resources and procedures to ensure the security, performance, and availability of systems (back-up, secure data flows, plan and implement fallback or workaround solutions).

· Manage hardware, software and systems upgrades and maintenance.

· Reference and document infrastructure and software components and their links with the application layer

· Identify and correct malfunctions.

· Implement user assistance in the context of change or optimization of IT operations.

· Manage the entity's interconnection with external networks and manage user mobility.

Qualifications & Requirements :

· Bachelors or Higher relevant qualification

· 3+ years of experience IT specialist or IT System administrator or  related role.

· Good understanding of computer networks, network hardware and protocols LAN, WAN, VPN, TCP/IP architectures, VLAN partitioning, Ethernet standards & SD-WAN, and network redundancy

· Flexible to work in extended hours due to the work nature 24x7x7 support and system availability.

· Follow Company policy & standards.

· Security of information and communication systems

· Diagnostics and problem solving

· Excellent communication and collaboration skills.

Language Requirement :

- Fluency in English (and/or country’s local language) is mandatory both spoken and written.

- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, age, marital status, veteran status, or disability status.