Desired profile & Job Knowledge:

• Engineering Graduate 

• Relevant experience in network operation & maintenance, NOC operations experience will be an added advantage.

• Advanced understanding one of IP /MPLS/wireless/optical DWDM/Cloud Core network technologies used in Telecom network is a must. 

Process & Quality:

• Knowledge of various processes used in Network Operations will be added advantage.

Soft Skills:

• Analytical skills like logical thinking, problem solving & handling assignments are mandatory.

• Excel, report generation, trend and analysis is mandatory.

• Fluency in English Language oral and written communication skills are must.

Responsibilities:

• Network Surveillance

• Incident management

• Escalation Management

• Change Management

• Preventive Maintenance

• Service desk

• Performance Management

• Reporting 

• Work force management