Quality Operations Manager

  • Nom de l'entrprise Abdi Ibrahim Remede Pharma
  • Secteur d'activité Industries
  • Lieu de travail Rahmania, Alger, Algérie
  • Date d'expiration 05 Janvier 2020
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Manager / Responsable département| Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 2, Ingéniorat, Bac + 5 | Doctorat
  • Type de contrat CDI

Definition:

Overall AIRP responsibility and accountability for quality Assurance and Quality Control, Guarantees the continual compliance of quality standards for products and processes to ensure component/vehicle reliability, consistency and safety. 
People and budgetary management responsibility and is part of the site leader team, which determines overall strategy and business decisions within the scope of quality. 


Overall Purpose of the Role:


- Strategic and tactical responsibility for implementing Quality strategy and strategic operational goals to exceed customer expectations for product quality, cost and delivery, optimizing production quality levels and supporting operational excellence.
- Work closely with internal and external key stakeholders, manufacturing and customers regarding technical support of their activities.
- Responsible for all areas of the Quality function and provide support within Operations.
- Lead and develop the Quality Management system, striving for best in class products and business practices to deliver to the customer’s expectations, managing teams and projects across the business.
- Provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.
- Monitor and report Key Performance Indicators across all areas of the business to ensure that all projects are delivered on cost and on time to the highest quality standards.
- Ensure Health, Safety and Environmental issues are prioritised and facilitate Lean Business and drive Continuous Improvement across all quality related areas of the business in line with the strategy.

Key Responsibilities

Strategy and Development


- Overall responsibility for Quality activities across the business
- Create and implement best practice quality vision, strategy, processes and procedures to aid and improve business performance
- Ensure that quality strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner
- Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities
- Contribute to overall business strategy and annual budget process

General and Task Management


- Lead and manage the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible
- Drive any necessary culture change and improvement in business performance to deliver strategic goals
- Establish quality and reliability standards by studying industry benchmarks and the requirements of customers, and define the metrics required to assess performance against standards required
- Actively lead the reduction Quality cost and in-house scrap and waste
- Implement new quality processes and systems where appropriate
- Assist in continuous improvement activities throughout the business ensuring that problems are prevented and that customer requirements are met with any problems resolved effectively and economically.
- Work to prevent non-conformances, customer complaints, concession and rework alongside Manufacturing/ Engineering and Operations to develop corrective and preventative actions within required time-frame
- Develop the Quality Management System, updating procedures and train team members where required
- Maintain procedures and processes to GMP requirement, ensuring companywide compliance to GMP and egal and customer specifications and standards
- Ensure effective internal and external audits happen as well as assessment and audit of subcontractors to minimize non-value added
- Ensure that corrective actions are delivered and non-compliance issues are resolved on time
- Develop improvement and communication protocol within all systems and processes across the business
- Review all new potential business for feasibility and profitability and Project management milestone reviews to ensure successful on quality, cost and timing
- Support project management to cross functional activity required for project execution
- Report on Quality activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators
- Support Environmental, Health and Safety processes and procedures within the organization implementing a behavioral approach to safety and a zero tolerance culture
- Ensure that Environmental, Health and Safety, and quality standards and procedures are adhered to


People Management


- Provide leadership to Quality Assurance and Quality Control departments and coach, mentor and develop direct reports and manage a high performing team that delivers continuous improvement, added value and cost reductions
- Set department objectives and monitor ongoing progress and performance in a timely manner
- Ensure strong communication between teams under leadership to facilitate exchange of information and in order to implement change and improvements
- Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors and any other organizational and ethical requirements
- Responsible for developing the appropriate organizational structure, resource plans and culture to support the business objectives and customer deliverables
- Knows and develops the team
- Provide leadership, coordination and coaching to the team, ensuring they are trained enabling them to achieve the operational and financial metrics within their areas of responsibility and succeed in their roles
- Complete regular performance reviews, and manage any other people issues in conjunction with HR

Financial Budget & Control

- Input and hold responsibility for quality budgets
- Prepare the annual Quality budget and all Capital Expenditure proposals.
- Manage the budget from identification to completion of projects

Relationship Management

- Coordinate with engineering and production departments to ensure repeatable manufacture of product while maintaining quality, safety and environmental standards and achieving cost targets in a timely manner
- Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
- Work collaboratively, negotiate and engage with key stakeholders to facilitate delivery and compliance with the quality strategy
- Communicate with stakeholders the impact of technology change and potential effects on supply. Recommend solutions without compromising quality or service
- Contribute to new business initiatives and projects and review and communicate the impact on manufacturing activities
- Self Management
- Inspire and motivate the team
- Consistently manages performance firmly and fairly and in a supportive manner
- Resilient, optimistic and open to change
- Is self aware
- Self-motivated and able to work well under pressure
- Shows moral courage, openness and honesty in all dealings
- Is confident, assertive and self-assured
- Has an Adult: Adult, collaborative approach to others
- Support, comply and ensure complicity with Health & Safety regulations, the Company quality Manual, Quality and Environmental standards, and all other Company policies and procedures

Skills and Attributes:

- Proven leadership and management skills with the ability to optimise team performance and development 
- Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers
- Strong and confident negotiator with the ability to negotiate at all levels
- Excellent communication, interpersonal and influencing skills
- Excellent analytical and problem solving abilities
- Results orientated with ability to plan and deliver against project deadlines
- Commercially and financially astute with experience of managing budgets
- Technical mindset
- An appreciation of and an ability to resolve issues arising from different cultures

Qualifications and Experience Levels

- Educated to degree level (preferably Masters) in a relevant Chemistry, Biology or pharmacy discipline or equivalent
- Appropriate qualification in quality management
- Considerable and diverse demonstrable experience of leading a quality function with a proven track record in strategic quality leadership delivering effective quality strategies, policies, processes and systems
- Ability to add value, reduce costs and make business improvements
- Proven quality experience
- Experience of operating and influencing at a strategic level

  • Nom de l'entrprise Abdi Ibrahim Remede Pharma
  • Secteur d'activité Industries
  • Lieu de travail Rahmania, Alger, Algérie
  • Date d'expiration 05 Janvier 2020
  • Nombre de postes 01 poste ouvert
  • Niveau de poste Manager / Responsable département| Confirmé / Expérimenté
  • Niveau d'étude (diplome) Master 2, Ingéniorat, Bac + 5 | Doctorat
  • Type de contrat CDI
  • Adresse : 02 route de douira, baba hassen Alger 16000
  • Industries
  • De 100 à 250 personnes employés